Microsoft and Windows 10: speed reduces quality?

At the end of May, after the latest update to Windows 10, titles began to be released that wanted the latest Microsoft operating system to be installed on half of the selected computers in less than a month.

Today, after Microsoft's official announcement, we have some more reliable data. But are they reliable? And if they are reliable, maybe the affect quality? Microsoft

“The April 2018 Update is officially the fastest version of Windows 10 after reaching 250 million devices, achieving half the time it took the Fall Update ", company executives said in a blog publishing.

The official announcement of the company also reports about 700 million active users, meaning that Windows 10 build 1803 is now in 35% of all devices that could be upgraded. The pace of adoption is impressively fast: 5-6 million devices a day and about 40 millions of computers per week.

Of course, Microsoft could give us much more accurate data available through it s, but the company doesn't seem willing to share the numbers. In a request from ZDNet's Ed Bott, the company declined to share those numbers. So we see a company that brags about massive adoption rates and the limitless skills of its AI, but is completely reluctant to share details.

The company only provided figures for the adoption rate of Windows 10, which matches the Windows success story. This specific Microsoft story feeds news headlines, and major major events such as the Build developer conference.

But what about reliability data?

Yesterday's blog post states that the initial performance of version 1803 is "very positive… with higher satisfaction numbers, lesser known issues and lower calls to support groups compared to previous releases of Windows 10."

The following is a list of positive statistics, of which we report "a 20% reduction in system stability issues, and a 20% overall reduction in driver stability issues."

I have no reason to doubt that these numbers are true, but they are based on data selected by Microsoft.

Today and in the way the company does it, it's impossible to check what Microsoft claims. We just have to believe the numbers and reject any skepticism, and questioning since we can not verify them.

We will report a feedback publication from a Windows user titled "Quality and loss of confidence" ή "Patch quality and loss of trust."  The publication has received more than 500 upvotes, but is not visible to everyone. You can see the post only from the Windows 10 Feedback Hub and only if you are logged in to an Insider Windows account):

The devices should not have BSOD with 1803. Enterprise editions should not need metadata revisions. We shouldn't be losing Nics across platforms. We should trust the update process, like to install updates the week they come out and not wait and see what issues arise.
We, the community of , your customers have lost confidence in the update processes.

Windows Analyzer and ZDNet Mary Jo Jo Foley, he says that he has heard noticeably more negative comments with this version:

I have received more queries and complaints from readers about the April 2018 update than I got for the two previous updates.

Of course we could say it was expected, given the steady adoption of Windows 10, which is growing by more than one hundred million computers a year.

However, we are missing the exact data that Microsoft has. The problems mentioned above can not be known if they are limited to just a few devices. There is literally no way to control anything of the above.
Hopefully Microsoft will become more transparent to the data it shares, but hope has nothing to do with the marketing department of the company.

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Written by giorgos

George still wonders what he's doing here ...

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