Dell unveils a wide range of products and services that provide the most impressive and complete user experience. The new proposals include the new Inspiron 13 7000 2-in-1 and portable with the new 8 generation Intel Core processors, performance enhancement in the award-winning XPS 13 and Dell Visor, a Mixed Reality headset for Windows as well as Premium Support Plus .
These innovations demonstrate Dell's commitment to providing the best image and sound experience, Virtual Reality (VR) and consumer gaming.
"We are in Berlin this week to showcase Dell's leadership in innovation for personal computers, gaming and virtual reality," said Ray Wah, Senior Vice President and General Manager of the Dell Consumer and Small Business Product Group.
"From the new mixed reality headset to the sleek notebooks and 2-in-1 systems, the new products we present in the report include some of the finest designs with incredible visual experience, outstanding performance and a corresponding level of technical support."
New Dell Premium Support Plus service and the first and only system of preventive troubleshooting.
Top-notch Premium Support Plus aims to offer the most comprehensive level of technical support available on consumer and gaming PCs1. Premium Support Plus is based on the impressive features that consumers have already experienced in Dell Premium Support, such as 24 × 7 telephone support, on-site repair after remote diagnosis and hardware and software support. Powered by proprietary Dell SupportAssist2 technology, it is the first and only consumer technical support service that detects preventative issues, anticipates problems before they occur, automatically removes viruses, and optimizes the performance of consumer PCs.
The service also provides many advanced support features such as accident repair. Automated, preventive capabilities have been tested and confirmed in the corporate systems market, and Dell now offers them to consumers as well.
"Consumers today are demanding more when choosing new PCs - in design, performance and support - and Dell offers significant innovation in their products and services," said Patrick Moorhead, president and principal analyst at Moor Insights & Strategy. "With the introduction of Premium Support Plus, Dell raises the level of what consumers should expect from a support program and demonstrates its leading position in PC technical support. "A more automated, preventive and immediate support experience means that consumers are free to focus on enjoying the technology they have."
Consumers can adapt this experience to their own lifestyle choosing a full automated service without phone calls or a personalized communication with a technician or a combination of them. Consumers can achieve up to 88% less time to resolve issues and up to 77% fewer steps in the support process than other 4 advanced technical support services.
New portable Inspiron and 2-in-1s - stunning visual imaging and performance in beautiful, affordable designs.
Designed for users who perform a series of in-motion tasks or home-based multi-user environments, the new Inspiron 13 7000 2-in-1, with an Era Gray finish with brushed aluminum, delivers stunning visual performance and power in smaller dimensions than the previous generation. Users enjoy an impressive visual experience with a smaller screen frame with FHD resolution and touch IPS technology, as well as an optional 4K UHD touchscreen with IPS technology that delivers 100 percent of the AdobeRGB color space.
With Inspiron 7000 2-in-1, movie playback or video chatting is incredibly smooth thanks to the SmartByte technology designed by Dell that prioritizes streaming and conference services over other network activities. Consumers can enjoy impressive performance and experience with Intel's new 8 processors, DDR4 memory and flexible USB Type-C connectivity options with support for Display Port and charging. The Inspiron 7000 2-in-1 also offers longer battery life and lower noise performance with SSD drives or optional PCIe NVMe SSD.
The new Inspiron 7000 notebooks are the ideal models with a thin, lightweight design with a thin screen margin in a Platinum Silver finish or Pink Champagne5. Available on 13 and 15 inch screens, Inspiron 7000 delivers a great FHD with IPS technology for vibrant, detailed UHD6 screen resolution screens featuring the 100% AdobeRGB display available on the 15 inch model.
The new handhelds take advantage of the impressive performance, fast response and security features at the hardware level of the new Intel Core 8 processors as well as enhanced security with biometric features without passwords, Windows in Windows via Hello and an infrared camera or fingerprint reader (in the 13 model only). They also offer choice of storage systems that include SSDs in PCIe NVMe format.
Dell has also upgraded 2 Inspiron 1-in-13 15 and 5000 Series 17, delivering advanced performance in an ultra-slim design and the Inspiron 7000 2 1-in-8, a complete, high-flexibility solution. These systems are now available with the new 4 Intel Core processors and DDRXNUMX for impressive multi-tasking performance.
The favorite XPS 13 now 44% more powerful
Continuing delivery of the best technology experience, XPS 13 now delivers 44% greater performance with the newer Intel Core i8 7 processors and Dynamic Power Mode7. With the new 8-generation 4 processors with 2 cores over 13, impressive power is provided in mutli-tasking mode and multiple applications can be run. The XPS 13,3, the world's smallest XNUMX portable laptop, also offers an impressive visual experience with an optional Quad HD + InfinityEdge (optional with touch technology), with detailed, vibrant images and accurate color rendering. Not surprisingly, it is Dell's most award-winning portable system.
Dell Visor looks in the future
As a driving force in virtual reality technology, Dell has developed one of the most extensive portfolios of VR-ready solutions, laptops, desktop PCs, mini-PCs and All in One systems - as well as complete VR solutions from production, visualization and storage.
In collaboration with Microsoft, Dell is coming to the future of mixed reality with the impressive and comfortable Dell Visor - its first headset for mixed reality environments for the Windows Mixed Reality platform. Designed with a flip-up screen for comfortable switching, it offers comfortable head and face adjustment, thumbwheel band adjustment for personalized comfort and smart weight distribution that reduces pressure on the nose and upper face. The white finish is easy to clean and durable, while overall the design extends to the cable management that routes the wiring to the back of the headset for greater freedom of movement.
Dell Visor, utilizes the same technology used in Microsoft HoloLens, which includes 360 detection cameras and panoramic XNUMX imaging. The headset can directly scan the environment instead of using perimeter sensors placed in the room.
Its technology extends to communication regardless of a particular platform, with the planned ability for its users to communicate with holders of other MR headsets.
Dell Visor controllers offer full flexibility with 6 degrees of freedom in 3D space and allow full control of users with haptic feedback, thumb stick and keys fully detectable by the headset sensors.
The new Inspiron models and the new XPS 13, as well as the Premium Support Plus support program, will be available at Greek market in the coming weeks. The Dell Visor is expected to be available later in the coming months.
Dell at IFA
Visit Dell at IFA (Stand 101, Hall 16) in Berlin on 30 and 31 August (for journalists) and from 1 to 6 September (for the public) to see new products and services as well as impressive interactive gaming, virtual reality applications and other technology experiences.