AI or Artificial Intelligence and the end of information technology that we know: We are approaching the day when screens will no longer be needed. So, at least, it supports Accenture, which states in a recent publication that the rise of AI makes technology a new supplier of UI and UX (1).
Developments such as stand-alone vehicles and vocal-activated home assistants are just the early examples, suggesting that more screenless calculation appears on the horizon.
This will of course have consequences in the way modes in the computing systems of individuals and businesses. There is already a lot of talk about the use of connected tools and wearable devices in the workplace that serve to increase the tasks of workers.
The editors of the report make three predictions:
"In five years, more than half of your customers will choose your services based on your AI instead of your traditional brand."
"In seven years, most interfaces will have no screen and will be integrated into day-to-day operations."
“In 10 years, digital assistants will be so pervasive that they will keep workers productive 24/7/365, operating in the background for workplace interactions such as creation περιλήψεων βίντεο μετά από μια σημαντική συνάντηση”.
In the survey, 79% of executives agree that AI will help accelerate adoption of technology across all of their services. In addition, 85% says it will invest heavily in Al-related technologies over the next three years.
The Accenture publication lists a prime example of where AI will first enter UI and UX business: it naturally mentions voice-activated systems.
“Οι πρόοδοι στην επεξεργασία της physicsς γλώσσας και στην εκμάθηση μηχανών καθιστούν την τεχνολογία πιο διαισθητική στη χρήση. Η τεχνολογία επιτρέπει στους εικονικούς βοηθούς να προγραμματίσουν μια συνάντηση, να δημιουργήσουν ένα συμβάν και να πληκτρολογήσουν τις λεπτομέρειες”.
"AI already has a variety of roles throughout the user experience. At its simplest, it purifies content for people, such as the Spotify mobile app, which suggests new music based on previous listening options. In a more important role, AI applies machine learning to guide actions towards a better result. ”
Leading technology vendors want AI as the future of their interfaces computers (UI):
"from Salesforce EinsteinAt Microsoft Azure Cognitive Services, and to Google Cloud Platform. ” There are also open source AI platforms available from TensorFlow of Google to the platform Intel Trusted Analytics. Caffe, a deep learning framework developed at the University of California, Berkeley, was the basis for the project Deep Dream released by Google in 2016 to show how their artificial neural networks perceive images. ”
"The combination of "intuitive, natural interactions and the immediate availability of tools open code paves the way for big changes across all interfaces,” adds the Accenture team.
Accenture describes the actions that need to be undertaken by companies that want to explore AI UX applications:
"Take existing communication channels and determine how they can be made smarter - using inspiration from other successful interfaces or voice interface applications."
"Observe every customer-employee interaction and wonder how they can improve through AI."
"See the new interfaces beyond the screen and think about how new channels can enable multidimensional chats."
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- User interface and User experience ie User Interface and User Experience (UI and UX)
