The Avast antivirus program has been accused by a handful of users of crashes and blue screens during the latest major Windows 10 April 2018 Update update.
A relative and in-depth description of the problem posted on reddit and reports In short, most systems that have the same unpleasant symptoms when upgrading to Windows 10 April 2018 Update had the Avast antivirus program installed.
This might be the proof that possibly a recent update of Avast could have compatibility with Windows 10 April 2018 Update, causing errors in the operating system, which users can only resolve by fully reinstalling Windows.
Systems running Avast antivirus show three boot options after upgrading them to Windows 10 April 2018 Update. Windows Rollback and Windows 10 on Volume are displayed twice. While the first option triggers a reboot, the other two try to complete the boot to end up with a blank, black desktop without icons and a loading error message on the desktop.
The Reddit user with the gcdrm alias says he is working in a small computer repair shop, and reveals that many systems upgraded to 20 and 21 May have had the same problems.
"So far, the only solution we have found is to reinstall Windows," they said. "It seems that everyone who has fallen victim to this problem has used Avast Antivirus. However, this problem only occurred on systems that attempted the 1803 upgrade in the last two days. This means that a very recent Avast update interferes with the upgrade process. Read / write rights seem to be corrupted. ”
While neither Microsoft nor Avast recognized the issue, Reddit users recommend users who are offered the Windows 10 Upgrade 2018 Update to uninstall Avast antivirus before starting the process. No action is required for users who have successfully completed the upgrade.