Amazon looks at the likelihood of its employees scrambling bad reviews

Amazon, according to a report in The Wall Street Journal, has begun investigating reports that some of its employees have leaked company information in exchange for monetary gains.

The report alleges that Amazon employees have disclosed sales information, deleted negative reviews and offered email addresses. of negative reviewers, in exchange for money from sellers who work with Amazon.

While some such cases have been identified among American employees, the practice is arguably rampant in the China market, among Amazon's Chinese employees and local third-party sellers. Amazon employees in China are more susceptible to such offers because their wages are quite low and Chinese sellers can afford to pay to get information that will help them better place their products. them on Amazon or contact those who have left negative reviews.

An Amazon spokesperson said: “We hold our employees to a high standard of ethics, and anyone who violates our Code faces disciplinary action, including termination. and possible legal and criminal penalties. We have We have zero tolerance for abuse of our systems and if we find bad partners engaged in such behavior we will take immediate action against them, including terminating selling accounts, withholding funds and taking legal action.”

According to report by The Wall Street Journal , payments to Amazon employees can range from $80 to $2.000, depending on the service. The information sellers are looking for includes anything related to buyer habits as well as the words- used in product searches. With this information, sellers can try to make their listings more attractive to buyers or edit their listings to get their products on the front page of s.

The report also states that employees have been bribed to delete negative reviews on products and their sellers pay to receive the email addresses of customers who left negative reviews so they can offer discounts or free products in exchange for positive reviews .

Middlemen also come into play, often fishing for Amazon employees through the Chinese s WeChat. Intermediaries ask if employees would like to offer these for money and then facilitate communication between employees and third party vendors.

It is difficult to ascertain how widespread this practice is. There are more than two million third-party sellers on Amazon and they account for more than half of the products sold on the site. Amazon has worked hard to attract new sellers to its site, but the volume of third-party sellers (especially those in China) will make it difficult for the company to eliminate all these cases of employee bribery.

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Written by Dimitris

Dimitris hates on Mondays .....

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