Cisco admits there are problems with the phoneeducation since entering elementary school in Webex the troubles started againfunctions.
Connection problems were noted with the entrance of the Primary schools to the Webex platform, in most of the territory. And here parents also joined the dance of complaints, after they undertook to help the young students to connect with the school them and with the service down of course they didn't make it.
Cisco issued a statement about the serious problemmode of the service at the premiere of distance education in elementary, kindergarten and pre-kindergarten.
"Cisco is aware of the issue with Webex meetings. We thank our users and partners for their patience as we work intensively to investigate the problem and restore the service ", says Elena Prassaki, Communication and Marketing Director of Cisco for Greece, Cyprus and Malta.
"The progress of the restoration work is available at status.webex.com", He also states.
A high-ranking official of the Teachers' Federation of Greece, speaking to APE-MPE, said that according to the reports received by the federation, in most cases children and teachers managed to connect only during the first 30 or 60 minutes, with the biggest problems being located in Northern Greece and Attica.
The problems they have start from last week, when high schools and lyceums started distance learning.