Cisco admits that there are problems in e-learning since the introduction of Primary Schools in Webex, the malfunctions started again.
Connection problems were noted with the entrance of the Primary schools to the Webex platform, in most of the territory. And here parents also joined the dance of complaints, after they undertook to help the young students to connect with the school them and with the service down of course they didn't make it.
Cisco has issued a statement about the serious malfunction of the service in the premiere of e-learning in elementary schools, kindergartens and pre-schools.
“Cisco is aware of the issue that has arisen with Webex meetings. We thank our users and partners for their patience as we work intensively to investigate the problem and restore service," said Elena Prassakis, Cisco's Director of Communications and Marketing for the Greece, Cyprus and Malta.
"The progress of the restoration work is available at status.webex.com", He also states.
A senior official of the Greek Teachers' Federation, speaking to APE-MPE, said that according to the reports received by the federation, in most cases children and teachers only managed to connect during the first 30 or 60 minutes, with the biggest problems being in Northern Greece and Attica.
The problems they have start from last week, when high schools and lyceums started distance learning.
