Microsoft recently confirmed a new issue in Windows 10, saying that some devices could display the BSOD when they perform a system restore after a failed update installation.
Specifically, the company reports that some users who had a clean installation of Windows 10, and made a system restore when they tried to restore the device, encountered the 0xc000021a error.
Ultimately, the device can not start, and according to the company, this problem is known in Windows 10.
"During the system recovery process, Windows temporarily seeks to recover the files that are being used. It then stores the information in the register. When the computer restarts, the operation is gradually completed. In this case, Windows restores the directory files when the computer restarts. However, when the computer restarts, Windows loads the existing drivers before installing the latest versions of the drivers. "Because the driver versions do not match the versions of the restored directory files, the restart process stops."
The company he published a way to resolve the problem through System Restore from the Windows Recovery Environment (WinRE) and not from the Settings app.
To do this, users should follow the path:
Start> Settings> Update & Security> Recovery> Advanced Options> Restart Now, and then follow the path below for a successful system reset:
Troubleshooting> Advanced Options> System Restore
Tip: The above path does not exist when Windows opens. You can find it right after the system boot, and the restart method mentioned above.
Microsoft has not reported whether to release an update to fix the problem with BSOD (from the Blue Screen of Death).
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