Dell EMC has announced the availability of ProDeploy Client Suite, providing customers with the ability to install PCs faster, with less effort and better control. With three different levels of service, training and certification, customers have the flexibility to choose the service that meets their own needs.
DDC research shows that organizations that partner with desktop system vendors can achieve significant cost savings, faster system deployment, and better work experience.
Thanks to the ProDeploy Client Suite service, customers can trust Dell EMC experts and partners to take care of all the details of the installation, from planning, configuring and installing their computers, to transferring the data and the transmission of knowledge. Service customers work with a Dell EMC specialist who acts as a single point of contact for installation management and also gain access to TechDirect, a self-service portal for updates configuration and status reports, whenever desired.
Responding to every need, from the simplest to the most complex, it is covered by the Pro Deploy Client Suite, which offers individual service options on three levels to better respond to different typical installation scenarios, depending on customer needs.
"Our differentiated services are a great reason our customers prefer to buy from Dell. ProDeploy Client Suite gives IT managers the flexibility to outsource time-consuming installation projects that employ their staff and divert them from more important initiatives, "said Jeff Clarke, vice president of Operations and President, Customer Solutions Group. "So now they can now focus on improving user experience and increasing productivity by delivering fully-fledged systems to their employees."
ProDeploy Client Suite:
Basic Deployment: systems are prepared for installation and arrive with the image loaded software (disk image), την επιθυμητή παραμετροποίηση στο BIOS και με συνοδευτική σήμανση (asset tag).
ProDeploy: μαζί με τα χαρακτηριστικά της βασικής εγκατάστασης, ένας μηχανικός εγκαταστάσεων αναπτύσσει ένα σχέδιο εγκατάστασης, το οποίο καλύπτει όλες τις πτυχές της εγκατάστασης και της διαμόρφωσης του hardware και του software του συστήματος, την επί 24ωρης βάσης δυνατότητα για επί τόπου εγκατάσταση και τη μετάδοση γνώσης μετά την εγκατάσταση. Οι πελάτες μπορούν επίσης να χρησιμοποιήσουν το εργαλείο ImageAssist για να δημιουργήσουν γρήγορα, να εγκαταστήσουν και να συντηρήσουν μια δυναμική εικόνα δίσκου, (Dynamic Disk Image), κοινή σε όλες τις πλατφόρμες επιτραπέζιων και φορητών συστημάτων . Κατά τις δοκιμές τρίτων, το ImageAssist χρειάστηκε μέχρι και 88% smaller χρόνο διαχείρισης από τον πελάτη, σε σχέση με την μη αυτοματοποιημένη δημιουργία εικόνας.
ProDeploy Plus: The most expanded level of service addresses every aspect of the project needed to deliver the new PCs from the factory to the office, ready to operate immediately. Together with ProDeploy features, ProDeploy Plus customers have Dell Connected Configuration, which allows them to create a distribution point for their own Microsoft System Center Configuration Manager directly at the factory to configure BIOS security, disk image, and domain, which reduces the required installation actions. They also have the ability to transfer data and securely delete them from old systems, training units that they can use at any time to attend training seminars, and 30 day after-install support, as well as a dedicated ProSupport Technical Account Manager.4 ProDeploy Plus can help reduce the time needed to install PCs by 35% 1 and save up to $ 620 per PC installed.
"Dell EMC is committed to providing world-class services that give customers choice, flexibility and scalability," said Doug Schmitt, President, Dell EMC Services. "ProDeploy Client Suite continues our tradition of continuous innovation, offering customers new solutions that can help them make the most of Dell's technology. The powerful combination of specialization, automation and control enhances IT resources and enables end-users to use their systems as soon as they are installed. "
High-skilled specialists from Dell EMC and its partners, equipped with innovative, high-quality tools, support the ProDeploy Client Suite service to transform the installation experience from a tedious process into an easy process. From the very first day, clients have a project manager who manages every aspect of the facility - tracking activity, coordinating resources, and helping with any issue and question.
Installation projects are designed and managed through TechDirect, a self-service portal that allows customers and partners to monitor and manage installation projects with ease and certainty from the stage of project size determination, the phase of making changes, modifying systems and supervising operation. Projects are run faster and less likely to present errors, thus making the whole work more efficient and efficient.
The ProDeploy Client Suite service also gives Dell EMC channel partners the right design framework to add their capabilities, increasing revenue from their services and providing the best possible installation experience to their customers. Partners have the flexibility to resell or take on a role in providing installation services. With proper training and certification through TechDirect, partners who acquire the Deployment Services Competency upon successful examination gain access to Dell EMC methodologies and related tools. They are now considered eligible to participate in the provision of ProDeploy Plus and ProDeploy services.
Availability:
ProDeploy Client Suite is available for Dell Latitude, OptiPlex and Precision systems in 70 countries. In region EMEA, the service will be available in the following countries, with more to follow: UK, Germany, France, Netherlands, Sweden, Italy, Poland, South Africa, Spain, Belgium, Switzerland, Denmark, Ireland, Norway, Czech Republic , Finland, Portugal, Luxembourg, Austria, Greece, United Arab Emirates, Turkey, Saudi Arabia and Slovakia.
For more information on the availability of the service, please visit it ProDeploy website.