Its BIOS update companyDell's recently released software is reportedly causing severe boot problems in many laptop and desktop models.
Affected models include Dell Latitude laptops (5320 and 5520), as well as Dell desktops Inspiron 5680 and Alienware Aurora R8.
Dissatisfied customer reports are available on social media platforms, including the official Dell community website [ 1 , 2 ] and Reddit [ 1 , 2 ], and warn that the latest BIOS version (version 1.14.3 for Latitude laptops, 2.8.0 for Inspiron and 1.0.18 for Aurora R8) will cause boot issues.
Although the affected systems will eventually turn on, users report that the lights and monitors will not light up. When they start, they will go straight to a blue screen and close again.
Informal fix: BIOS downgrade
The easy fix until Dell releases an update to address the bugs is to downgrade to a previous firmware versionsoftware.
Some of the affected users have notified detailed procedures που μπορούν να χρησιμοποιηθούν για την υποβάθμιση του BIOS σε παλαιότερη έκδοση, χρησιμοποιώντας το SupportAssist OS Recovery, για την resolution of this issue.
It's important to mention that laptops affected by this issue may still experience startup issues until you disconnect the battery, press the power button for 15 seconds and reconnect the battery and charger before restarting it.
You also have the option to try the official Dell instructions on how to do it first system BIOS downgrade, The fixing a computer that does not boot, The POST troubleshooting and troubleshooting startup problems using SupportAssist OS Recovery.
