Members of the House of Representatives Energy and Commerce Committee sent a letter to Facebook CEO Mark Zuckerberg seeking answers to the company's latest privacy scandal.
The American lawmakers sent her their letter today (PDF) when yesterday a team of privacy experts revealed that they have filed a complaint against Facebook with the US federal commercial council last December.
The complaint includes 43 pages, (available here as PDF), and accuses Facebook of misleading users belonging to its "closed" groups.
According to one Publication of CNBC, an administrator of a Facebook group discovered that a Chrome extension allowed advertisers to collect names and messages e-mail of users who were in "closed" Facebook groups.
He claimed that the company is misleading users into believing that "closed" groups are completely private. In fact the company allows to applications third parties to collect sensitive information.
This does not seem to be a problem for the majority of Facebook users, otherwise the constant increase of social network members is not explained. But for members of "closed" groups this behavior could at least be considered harassment.
"This consumer complaint raises a number of concerns about Facebook's privacy policies and practices," Energy and Commerce officials said in an open letter.
"Marking these groups as closed may mislead Facebook users into joining them and revealing more personal information than they would normally disclose."
What will happen now; Mark will answer and reassure everyone, until the next scandal. Do you really think that at some point the biggest social network will stop winning money from its members?
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As you have said "sorry is cheaper than the revenue generated by the facebook store".
So, they would only resort to this as a last resort.