Samsung's Galaxy Note 7 stoppage was one of the biggest product security failures in technology history, and the real cause of the explosions observed on the devices is still unknown.
According to a publication, Samsung will release the results of its January 23 survey.
In exactly one week from today, Samsung will release the results of its extensive public investigation, according to Reuters. Earlier this month, employees of companys reported that the results will be known before the end of January, while the new publication states that Samsung will release them one day before announcing its earnings for the fourth quarter of 2016.
The anonymous source said the company was able to reproduce the fire during its investigation and concluded that the battery is the main culprit.
The tests carried out by Samsung on the Galaxy Note 7 have not shown any flaws in the hardware design or software. Some previously believed that the Note 7's symmetrical design or high processing power may have contributed to the device catching fire, but the new report denies these claims. Other analysts believe that Samsung didn't give enough space to the Note 7's battery.
In any case, we will find out on January 23, when the company will announce, in addition to the causes, the new measures it has taken to avoid similar problems in the future. Samsung said it used third-party labs to help investigate its explosions battery of the Galaxy Note 7.
The South Korean corporation must reassure its customers in order to regain confidence before launching the upcoming Galaxy S8, to be held sometime in April.
The Galaxy S series is usually released early this year, but with this model, Samsung is trying to extend the quality testing of the device by trying to make sure it does not re-experience the 2016 fixture.
