iGuru.gr : Avast false positive

Το τελευταίο διάστημα λαμβάναμε emails από αναγνώστες μας που χρησιμοποιούν προϊόντα της Avast. Σύμφωνα με τα screehshots που μας έστελναν η εταιρεία εμφάνιζε το iguru.gr σαν site(!).

false alarms

We immediately scanned the site and the server, but we didn't find anything. Then we scanned again with another service and the results were the same.

The next move was to contact Avast, who acknowledged the false positive and apologized:

Here is their email:

Thank you for reporting this false positive.

We have now cleared its reputation in our database based on the findings and removed the detection. This change may take up to 24 hours to take full effect. Please accept our apology for the inconvenience caused.

If the detection persists after 24 hours, the virus database in Avast anti-virus and reply to this email with the attached files:
1. Take a screenshot of the Avast detection dialog (Threat Secured pop-up with See details – displayed at the bottom).
2. Take a screenshot of the Avast virus database (open Avast antivirus and go to Menu > About).
We hope you have a nice day and stay safe online.

In a nutshell it says:

Thank you for reporting the false positive.

We have now cleared the reputation of the site at of our data based on the findings and removed the detection. This change may take up to 24 hours to fully take effect. Please accept our apologies for the inconvenience caused.

If the detection persists after 24 hours, update the virus database in Avast anti-virus and reply to this email with attachments:

1.A screenshot of the Avast detection dialog ( security window with the threat View details – shown at the bottom).
2.A screenshot of the Avast virus database (open Avast antivirus and go to Menu > About).

We hope you have a beautiful day and stay safe online.

iGuRu.gr The Best Technology Site in Greecefgns

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avast, false positive, iguru

Written by giorgos

George still wonders what he's doing here ...

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