KB5004237 printing & scanning problems

Microsoft has confirmed that the recent security update KB5004237, released on July 13 , causes printing issues on some systems when attempting to use smart cards for user authentication.

This time, along with the printing problems, the scan on some systems does not work.printer

See more articles from iGuRu.gr when you search for news on Google.

According to the Redmond-based company, the July 13 cumulative update KB5004237 resolved some printing issues on USB-connected printers. However, it appears that the same update also introduced a new bug as a result of changes made to address the CVE-2021-33764 vulnerability.

The new problem is with Domain Controller servers used for authentication requests.

Smart card printing may fail, and according to Microsoft:

After installing updates released on July 13, 2021 on Domain Controller Servers (DCs) in your environment, printers, scanners, and multifunction devices that do not comply with RFC 3.2.1 section 4556 may not print during the use of smart card authentication (PIV).

The Windows platforms affected by this issue are:

  • Client: Windows 10 version 21H1, Windows 10 version 20H2, Windows 10 version 2004, Windows 10 version 1909, Windows 10 version 1809, Windows 10 Enterprise LTSC 2019, Windows 10 Enterprise LTSC 2016, Windows 10 version 1607, Windows 10 Enterprise 2015 LTSB, Windows 8.1 , Windows 7 SP1
  • Server: Windows Server version 20H2, Windows Server version 2004, Windows Server version 1909, Windows Server version 1809, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2 SP1, Windows Server 2008 SP2.

Microsoft said it was investigating the matter and would provide a temporary solution soon.

The company has asked those experiencing issues to update the necessary drivers and firmware and consult with device manufacturers if necessary. You can find more details about the issue on the company's official website.


Google preferences

Leave a Comment

Your email address will not be published. Required fields are marked *

Your message will not be published if:
1. Contains insulting, defamatory, racist, offensive or inappropriate comments.
2. Causes harm to minors.
3. It interferes with the privacy and individual and social rights of other users.
4. Advertises products or services or websites.
5. Contains personal information (address, phone, etc.).