Η Microsoft released a new update for Windows Phone last month aimed at fixing the serious issue of a sudden reboot that affected a fairly large number of devices.
Η ενημέρωση όμως τελικά κυκλοφόρησε μόνο για ορισμένα models including the company's flagship, the Lumia 930. As it turned out, the problem affected several devices and so Microsoft uploaded to the Windows Phone Store, a new app that fixes the problem on all affected smartphones.
The so-called “Stop Restart» app, it is structured in the form of a wizard and is very easy to use since all that is needed is for the user to select "next", until the fix is complete. According to the company, the app automatically checks if the device has received the updated version, and in case it hasn't, it proceeds to fix the problem on its own.
The biggest problem right now is that some smartphones still can't fix it and have the problem of sudden reboot. Reports circulating online from users indicate that the problem persists even after the application is up and running, but the extent of this issue has not yet been clarified.
"Microsoft has identified an issue in some versions of Windows Phone 8.1 that could put a phone into periodic restarts. We have already released a fix to resolve the issue affecting the majority of Windows Phones. However, some phones that have not yet connected to Microsoft's servers, must download and install this fix," explains the company in its official announcement.
Microsoft advises all Windows smartphone owners who have this problem to check for new updates and install them if available as well as download and install the Stop Restart app to see if the problem will corrected.