Major problems have been reported since yesterday afternoon on Nova's mobile telephony network.
In particular, the company's mobile subscribers cannot make or receive calls, cannot send or receive SMS and of course cannot connect to the internet.
Anyone trying to contact the company will also encounter problems, as it has so far chosen not to issue any updates to its subscribers.
The disconnection problem is not permanent. We have been observing connections and disconnections since yesterday afternoon.
Shouldn't there be some information for consumers, so that we can say that NOVA is a serious company, or that it takes its subscribers seriously?
The practice of sweeping issues under the rug, so as not to expose ourselves and harm marketing, probably has the opposite effect.
Although the press releases will range from very select to rare, I said I'd pass...because sometimes the editors hide.
