After initial complaints from customers who noticed that their new Galaxy S8 phones displayed an unusual red tint to the screen, η Samsung δεσμεύτηκε να κυκλοφορήσει μια ενημερωμένη έκδοση software which will solve the problem.
Speaking in South-Korean The Investor, a company official, said he would not disclose a "specific date yet, but that the update will take place next week at the latest".
"The company has already notified local customer service centers that it will release an update to refine the color balance."
If the software update fails to remove the red hue, Samsung will replace the devices that have been affected by new phones, according to the same publication.
The webσελίδα from South Korea spoke to various experts about what might be causing the red tint on the screens of new smartphones.
Some people reported that a software update could correct the color imbalance, but most were skeptical and questioned that a software update would be a viable solution, implying that the cause could be directly related to the hardware.
Meanwhile, Samsung has started shipping the new Galaxy S8 to global markets, meaning we'll soon know exactly how prevalent the red hue is and whether it could be fixed with a simple tweak to software.