Windows 11 2024 Defender problem and solution

This week, Microsoft released Windows 11 LTSC 2024 and detailed all the new features it has compared to Windows 10. The company also published a detailed post explaining Windows 11 24H2 upgrade information, compatibility and features for managed enterprise and desktop computers. microsoft defender

In addition to all this, Microsoft also published a guide for a Defender for Endpoint integration issue in the latest feature update. The company reports that the problem exists even if an Endpoint detection and response (EDR from endpoint detection and response) policy is applied through Intune.

Microsoft describes two different scenarios where this issue occurs on Windows 11 Pro PCs (namely, the Windows 11 Home SKU does not support Defender for Endpoint cloud security).

The company says:

Scenario one: A user who buys a new device and has the Home SKU. This SKU does not support Defender for Endpoint. The user then upgrades to Pro using a Pro product key. This process, called “transmog”, does not install Defender for Endpoint, by design. The Defender for Endpoint agent is not properly registered with the Defender for Endpoint service and the device is not protected.

Scenario Two: A user purchases a new device that has the Pro SKU and the OEM did not install the required feature.

So even if a user buys a new Windows 11 24H2 Pro PC that the OEM pre-upgraded from Home, the problem still exists.

Let's also look at the solution published by Microsoft:

The solution published by the company involves running the following Deployment Image Servicing and Management (DISM) command before the onboarding process:

Solution

Use the Deployment Image Servicing and Management (DISM) command-line tool to install the Windows Sense Client from an elevated command line.
See the command below.

DISM /online /Add-Capability /CapabilityName:Microsoft.Windows.Sense.Client~~~~

You can view the minimum system requirements for Defender for Endpoint on the official Microsoft website. The details of this issue have been published on the KB5043950 support page.

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Written by giorgos

George still wonders what he's doing here ...

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