The latest Windows PCs with AI features have "the best specs" in "all benchmarks," Microsoft CEO Satya Nadella said recently.
But there is one problem: The chips in the current models they are not compatible with many top video games.
Microsoft and its partners released Copilot+ computers this spring that include features such as AI image and video generation. Under the hood of the new laptops there is a change in hardware.
Instead of the Intel chips that have powered Microsoft Windows PCs for nearly four decades, the first Copilot+ PCs to hit the market use Qualcomm chips, which in turn are based on designs from UK-based Arm.
Most PC games, such as the popular multiplayer “League of Legends” and “Fortnite,” are built to run on Intel's x86 chip, a chip architecture that has been the standard for many personal computers for decades.
In order for some of these games to work on the Qualcomm-Arm system, they will need to be run through software that translates Intel-speak to Arm-speak.
Chip experts say this approach isn't perfect and can lead to bugs, glitches or games that just don't work.
The problem is already widespread. About 1.300 PC games have been independently tested to see if they work on Microsoft's new Arm-powered PCs, and about half were found to run smoothly, according to James McWhirter, an analyst at research firm Omdia.