Ubiquiti, one company which provides networking tools for those who want their Wi-Fi to be completely under their control, has told its customers that key account information may have been leaked.
According to an email sent to users of its devices today, a "third party cloud provider" has given access to an unauthorized user and some of the customer data may have been leaked.
The company clearly states that it has not found evidence that data of its users have been leaked, according to: "it is not certain that the data of users has not been exposed".
However, it would be good to change your password immediately.
It doesn't sound as bad as infringement for now, but it's annoying to hear from a company that prides itself on looking out for its users.
The full text of the email, which has been published and in the Ubiquiti forum, states:
We recently realized unauthorized access to some of the IT systems hosted by a third party cloud provider. We have no indication that there has been any unauthorized activity in connection with any user account.
We are currently not aware of any evidence of unauthorized base access data that host user data, and we cannot be certain that user data has been exposed. This data may include your name, email address and one-way encrypted password to your account (in technical terms, passwords are hashed and salted). The data may also include your address and telephone number if you have provided it.
As a precaution, we recommend that you change your password. We recommend that you also change your password on any website where you use the same user ID or password. Finally, we recommend that you enable the audit identity two-factor on your Ubiquiti accounts if you haven't already.
We apologize and deeply regret any inconvenience this may have caused you. We take the security of your information very seriously and value your continued trust.