Both the Federal Communications Commission and the New York Attorney General have asked eBay and PayPal explanatory details of the robo-calls policy, which will start reaching users from next week.
These new rules will take effect following the new user agreements (ToS) that both businesses have prepared and will implement immediately after its corporate separation PayPal from eBay.
The first to face the two companies is the Attorney General of New York Mr. Eric Schneiderman, who believes that these new agreements break the law protectionof consumers.
Immediately after the announcement of new agreements, the FCC sent a public letter to PayPal , informing the company that the new agreement with the consumer may be contrary to law if normal procedures are not followed.
For the automated ones to be considered legal calls (aka cold calls, or telemarketing), PayPal and eBay will have to get users' consent in writing, along with of course a phone number where they can be contacted either by calling or texting.
In response to the FCC's letter, one a PayRal spokesman reiterated that any user can choose to avoid Robo-calls at any time. But, as mentioned above, this possibility does not legitimize the current policy of the company.
For now, there is no answer from eBay but it is expected very soon.
It is not clear whether either PayPal or eBay want to use the new robo-call policy to collect their claims or just to promote materials or services on the market like everyone else.
