A Microsoft representative confirmed that the February 2021 Cumulative Update (KB4601319) came with a error which could disable the web cam.
In addition to camera bugs, users have reported other bugs and Microsoft is reportedly investigating the reports.
According to user reports, the KB4601319 των Windows 10 φαίνεται να μην υποστηρίζουν την κάμερα Intel RealSense Depth και την Razer Stargazer. Η αφαίρεση της αθροιστικής ενημέρωσης επιλύει το πρόβλημα και ορισμένοι χρήστες υποθέτουν ότι λείπει κάποιο εικονικό πρόγραμμα driving και αυτό φαίνεται μετά την εγκατάσταση του συγκεκριμένου KB.
In the Microsoft support department, "Feedback Hub", a software engineer said that the company is aware of the problem and is working on some fix.
"Thank you for reporting problems with your Intel Realsense Camera. We know the issue and we are working to resolve it. In the meantime, if you want your camera to work, follow our instructions to remove an installed Windows Update. ”
Microsoft may have recognized the problem with the camera, but there are users who they said that KB4601319 also affects the performance of the second wireless mouse screenand other accessories.
In addition to peripheral failure, there are reports of an error causing Blue Screen of Death.
Note that only a handful of users have encountered errors since this month's update and do not appear to be widespread.
In the Feedback Hub, Microsoft said that users can uninstall the February update if they experience problems after installing it. If you cannot uninstall it through Windows Update or the control Panel, you can always use the built-in options recoverys or the Media Creation Tool to recover your operating system.
Hopefully the problem will be solved with some upcoming optional cumulative update.
