We just received a new email from papaki.gr. We quote it as is:
Following the email we sent you on July 27 regarding an incident of unauthorized third party access to our systems and as an extra step to guarantee the security of your account, you will be required to change your password in your control panel if you have not already changed it from Saturday 29th July onwards.
To change your password, follow the “I don't remember my password” procedure found on the login page in the control panel or follow the instructions here.
Note that if you haven't changed your password before Wednesday 2 August 10am EET, we will automatically renew your password. This means that after this time, you will not be able to log into the Papaki dashboard using your current credentials and will need to proceed with the password reset process as described above.
Γιατί πρέπει να ανανεώσω τον κωδικό accessς στον πίνακα ελέγχου μου;
As detailed in our last communication, an unauthorized third party may have gained access to personal data, including your Papaki dashboard username and password.
Over the past few days, our team has been implementing additional measures to strengthen the security of your account. These measures include the mandatory password reset of the control panel for all our customers.
What else should I do?
If you have not already done so, we remind you to implement the following security measures that we mentioned in the previous email:
1. Enable 2FA (two-factor authentication) at account to increase security. Enabling 2FA strengthens access security by requiring two methods of verifying your identity. It will give you an extra layer of protection that you won't get with a simple password change. You can enable 2FA by following a simple process described here.
2. Αν χρησιμοποιείτε κάποια από τις υπηρεσίες μας όπως mailbox, WordPress, databases access, FTP ή άλλες εφαρμογές, συνιστούμε επίσης να αλλάξετε άμεσα τους κωδικούς που χρησιμοποιείτε για αυτές τις υπηρεσίες.
3. If you use your Papaki login details for other external partners or services, we recommend that you also change those passwords.
Need more information?
We want to assure you that we are working non-stop to strengthen the security of our systems and make them as protected as possible against such incidents.
We ask for your understanding and apologize for any delays that may occur when trying to contact our Customer Service Department.