PayPal today announces the expansion of its Seller Protection Program to Greece. That particular program covers sellers in the event that an unauthorized payment has been sent to them – for example, from a compromised account – or if and as long as the buyer claims not to have received the product – in such respective cases, the Seller Protection Program, covers Sellers for the full amount of eligible eligible sales.
Until recently, this program applied in Greece exclusively to material goods. Now it is also applied to services (in areas such as design, education, photography, etc.), in tickets (concerts, shows, sporting events, etc.), as well as in the travel / tourism industry (travel, flight or hotel reservations, etc.).
"I'm really excited about this new addition to our services. "PayPal's decision to extend the Seller Protection Program focuses on sellers, who are reassured that they can use e-commerce on a larger scale and with greater confidence - for more types of goods and services," he said. Matt Komorowski, Managing Director of PayPal Northern and Central Europe.
"These changes are an important step in providing sellers with enhanced protection every time they use PayPal. Knowing that you are covered if something goes wrong should be a basic requirement for buying and selling on the internetnetwork. These improvements came from direct user experience and feedback and allow us to market online with even more credit than ever before. It gives us great pleasure to be able to introduce these enhanced protections in addition to other important services such as the Consumer Protection Program and Free Product Returns – as part of our work to increase reliability and trust in e-commerce ».
This program helps Greek merchants to sell more securely goods and services to customers not only within Greece but also in other 200 + markets where PayPal operates.
According to a recent survey by Accenture, cross-border e-commerce dominates as a driving force behind B2C trade, with a compound annual growth rate (CAGR) of 29.3% from 2014 to 20202. One of the most popular categories of cross-border sales, apart from clothing, is travel (tickets, stays, guided tours, etc.), which even represents 25% of total goods sold, including services.
PayPal hopes that with the expansion of the Seller's Protection Program, Greek merchants will be able to reach new goals and effectively expand their businesses.
