thetruth

Corporate Public Relations Against Internet Activism

thetruth

Photo: The Willis

The Internet can be great for you, with the movshare links and the exciting quiz of 'Which Neighbours character are you', but also consider those psychos in corporate PR and lobbying. These lobbyists are paid handsomely by various types, some of whom are the worst in the world, to ensure that governments see things their way.

In the old days, these prominent dictator-killers and people who have been polluted, have been able to talk to politicians and change their way of thinking for their benefit, during meals with plenty of alcohol in luxurious private clubs. Today, they are forced to do the scuffle watching the harsh glow of a laptop screen instead of the most convincing atmospheric meeting points with candle light and expensive whiskey.

In the world of Twitter rants, citizen journalism (one lobbyist described it as "extremely irritating") and online petitions for a cause, where millions of signatures are collected in a matter of hours, her game ς παρασκηνιακής πίεσης (lobbying) έχει αλλάξει. Ένας εξέχων λομπίστας στο χώρο της διαφήμισης είναι ο James Bethell, του οποίου η εταιρεία Westbourne στρέφεται κατά αυτού που αποκαλεί «τακτικές εξέγερσης» των online συμμετεχόντων σε καμπάνιες (‘εξέγερση' εδώ σημαίνει ‘έχω αρνητική γνώμη και μπλογκ/ λογαριασμό Twitter' και όχι ανταρτοπόλεμος). Μεταξύ των σημερινών πελατών τους βρίσκεται η Cuadrilla, εταιρεία εξόρυξης πετρελαίου και φυσικού αερίου που προσπαθεί να πείσει τους κατοίκους στο Lancashire και το Sussex να δεχθούν την ιδέα της μεθόδου της υδραυλικής ρωγμάτωσης που σχεδιάζει να επιβάλει ώστε να εξορύξει φυσικό αέριο, καθώς κι ότι θα γεμίσει η περιοχή πηγάδια με δηλητηριώδες νερό, κάτω από τα ίδια τους τα σπίτια. Η Westbourne ηγήθηκε επίσης της εκστρατείας για την υπεράσπιση της of the HS2 rail line against local communities who would probably prefer not to have trains passing behind their houses at 125mph. Whether it's a new runway at the airport, a mining license or a €51,5bn rail link, it needs government approval - meaning a company like Westbourne is hired to mull over the protest.

Unfortunately for the lobbyists, "now, almost everyone in the country has become an unscrupulous fighter," as Bethel said in an interview with the radio station  Radio4 This makes it a perfect choice for people with diabetes and for those who want to lose weight or follow a balanced diet. 2011. "Everyone has seen it The West Wing and have an account at Google and therefore have the intelligence and strategy, plus technology, to set up a campaign in the foot. "So how do you fight this scourge of democratic, popular activism?

"You have to fight them in every corner of the street," advises Bethell. "You can not sit and see your opponents circulating around and doing what they want. You have to go out in the arena, use their tactics and be in front of them. "

If we try to explain the analogy in military terms, it is clear that the Internet is a crucial battleground. It is actually a useful tool for lobbyists when it comes to discovering who their opponent is. While their tracking techniques may not be on the list of the British secret service GCHQ, corporate citizen-activist monitoring is an ongoing tactic, and investment funds in this area are very important. Today, the lobbyists of the ad use sophisticated tracking systems designed to detect online threats. This means that if you enchanted a big company in 140 characters, chances are they will find it. Their job is then to sift the sea of ​​online unhappy and find those who are "influential".

"The person who makes a lot of noise is probably not the one who exerts influence," said Mike Seymour, former head of crisis management at Edelman, a giant public relations and lobbying firm, to colleagues attending a conference across the street. by the British Parliament in November 2011. "You have to find the one who exerts influence, especially if they are rallying people against us." His view became more convincing due to the events unfolding in the city. As he spoke, protesters of the Occupy movement became the first news in the world. Seymour explained that when influencers are identified, "listening points" are set up outside to "catch the first warning signals" of activism.

Once they have this information, the lobbyists can get a job. Part of Westbourne's response to critics of HS2 was "to turn its attention" and to deal with "unpredictable" press reports, as Bethell explained to high-speed supporters in the US. More generally, Westbourne has stressed to American lobbyists the need to "wipe out" critical voices with "sniper accuracy", "terrorize them," as he explained to a distinguished audience at a 2012 conference. Westbourne is engaging in aggressive defamation campaigns, which include creating a feeling among opponents that they say they're going to be "shuffled." This is an "exhausting but crucial" part of a successful exercise, says Bethell.

Being an online Malcolm Tucker is a thing, but it is generally accepted among the lobbyists that the only way to fight the "negative information" of activists on the internet is positive information. This is not as nice as it sounds.

Today there are hundreds of companies offering to manipulate Google searches to make finding posts of critical content almost impossible. The promotional video for one such company, Reputation Changer, promises to "disappear" negative content against someone. This is done by creating texts with new, positive content that fools the engines s, pushing the 'fake' content above the negative, and thus driving the result of the total criticism to be low in the Google statistics (based on the fact that few of us click past the first page of results).

BP, for example, Found that he manipulated Google in the wake of the devastating oil spill in the Gulf of Mexico. What seems to be working for BP was to promote her message, "Learn more about how BP helps", at the top of Google's oil spill quests. So, NGOs and affected communities that have much smaller pockets could not get their own message: "See how badly BP has jumped us".

Companies doing lobbying are also related to the business that has been set up to optimize search engines. They create false blogs for customers, which seem to have been created by an independent source. Press releases are sent out that will not be seen by a journalist, so there is something else to be read on Google when a client is threatened. "On the Internet, you must constantly invent new content that can help keep negative texts down," advised a lobbyist from his colleagues, Burson-Marsteller, the world-wide 2013, during a debate on how to win "Talk in the leg". "Of course we do it too," says Bell Pottinger, a top veteran bulb and the well-known expert Timbell in an interview. "Everyone wants the best information to appear at the top of the page."

Another favorite technique of stressors is counterfeit Wikipedia, a site that is widely hated in the industry for its unprecedented reach and for the fact that a small community of authors can decide whether a company has "contradictions" on its own wiki page or not. "A ridiculous organism θηκε created by a group of nerds" is the position of Tim Bell. Their company lobbyists are busier than most on Wikipedia. Accounts linked to Bell Pottinger have been found to have shattered the profiles of, among others, The Paramoun tGroup, an arms manufacturer and partner with at least two major financial companies and the founder of Carter-Ruck, who are considered defamation experts.

"It's important for Wikipedia to recognize that we are a valuable source of accurate information," Bell told PR Week. This comes from someone whose company she is famous to repatriate the reputation of dictators, repressive governments, oil companies that have contaminated the environment and arms industries around charges of bribery, and why he won a contract from the US administration in Iraq to promote the idea of ​​democracy.

Οι προσπάθειες από λομπίστες για να διαχειριστούν πληροφορίες σαν κι αυτές δεν είναι κάτι καινούργιο. Εκείνο που έχει αλλάξει είναι η πολυπλοκότητα της τεχνολογίας και οι νέες τακτικές που αυτή τους εξασφαλίζει, όπως η δημιουργία ψεύτικων μπλογκ, ή οι online ομάδες «μετώπου». Η εμβέλεια των λεγόμενων "astroturf" εκστρατειών-όπου οι λομπίστες κατασκευάζουν ψευδή λαϊκή υποστήριξη- μεγεθύνεται επίσης στο διαδίκτυο.

According to another top lobbying company in the UK, Tory peer Peter Gummer, lobbyists are trying to make their own digital space. Confirmed delegates at 20th Public Relationships World Congress, 2012 in Dubai: "There is no reason not to do it. This is our moment. "

The Tasmin Cellar and Andy Rowell they wrote a whole book on this subject. It is said A Quiet Word: Lobbying, Crony Capitalism and Broken Politics in Britain and issued by the House Bodley Head. You can buy it here.

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Written by giorgos

George still wonders what he's doing here ...

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