Evo 2020 was canceled due to the COVID-19 pandemic, while a corresponding online event is planned in its place. There is an automatic refund.
Evo 2020 (Evolution Championship Series) is an annual biorganization for fighting games that has been officially organized since 2002. Unfortunately, due to the ongoing pandemic and social distancing that has been put in place, the event has been cancelled. However, there will be a digital event in its place. There are currently no more information about when and how.
With a comment on Twitter, the Evo team made it clear that refunds will be made automatically and you do not need to call them to get your money back.
Evo 2020 is also entering list of canceled major events due to covid-19.