LG has given Darren Cauthon a new year's gift of hidden instructions to reset the Google TV he was using when he was hit by ransomware.
The company initially requested more money than TV costs but retreated and agreed to offer instructions to restore the TV when Cauthon expressed his dissatisfaction with Twitter.
The TV was infected by Darren Cauthon's wife when she tried to download a application which promised free Movies. Instead, however, he installed the ransomware, which demanded $500 to unlock Google TV.
Cauthon reported that LG had given him the steps to restore the factory settings and did not want to reveal it publicly, as neither his customer support technicians are known.
Darren Cauthon realized his TV was infected when he saw Christmas One message who was supposed to be FBI. The message stated that suspicious files were found and that the owner would have to pay a fine.
But let's see how he managed to delete the ransomware, and let's just mention the following simple steps that might apply to other Google TVs.
With the TV turned off, place your finger in the settings symbol and then another finger on the channel button down (when you want to get down channels). Then take the finger out of the settings, and after the channel button. Then navigate using the volume keys to find wipe data / factory reset.
See the video explaining the steps described above
