Samsung's Galaxy Note 7 stoppage was one of the biggest product security failures in technology history, and the real cause of the explosions observed on the devices is still unknown.
According to a publication, Samsung will release the results of its January 23 survey.
In exactly one week from today, Samsung will release the results of its extensive public investigation, according to Reuters. Earlier this month, company officials said the results would be known before the end of January, while the new publication says Samsung will release them one day before announcing its fourth-quarter 2016 earnings.
The anonymous source said the company was able to reproduce the fire during its investigation and concluded that the battery is the main culprit.
Samsung's tests of the Galaxy Note 7 have shown no flaws in the hardware design or software. Some previously believed that the Note 7's symmetrical design or high processing power may have contributed to the device catching fire, but the new report refutes those claims. Other analysts believe that Samsung didn't give enough space to the Note 7's battery.
In any case, we will learn on 23 in January, when the company will announce in addition to the causes, and the new steps it has taken to avoid similar problems in the future. Samsung said it had used third-party laboratories to help with the Galaxy Note 7 battery explosion research.
The South Korean company needs to reassure its customers in order to regain their trust before the launch of the upcoming Galaxy S8, which will take place sometime in April.
The Galaxy S series is usually released early this year, but with this model, Samsung is trying to extend the quality testing of the device by trying to make sure it does not re-experience the 2016 fixture.
