Τον περασμένο Δεκέμβριο, η Microsoft έβγαλε μια new update of firmware για το Surface Pro 2 που προκάλεσε πάρα πολλά θέματα σε αυτές τις ταμπλέτες, συμπεριλαμβανομένων των προβλημάτων με την μπαταρία, που η αυτονομία της περιορίστηκε σε λίγες μόνο ώρες.
Although the the company took the problematic upgrade to its firmware, and although it promised to release a new one after the break, some users Microsoft forum that Redmond can very well replace your devices with a new one without many questions.
Although it is pretty clear that all the problems are caused by the firmware update and not by the devices themselves, it seems Microsoft agrees to replace the tablets that run the new firmware !!!.
Report a user in the Microsoft forum:
"Hey friends .. and that's how I met her support of Surface via chat... They agreed to send me free a NEW Surface in replacement. I took care to make sure that the replacement wouldn't just be a rebuild
Their eI explained the issue with the firmware and that I had already done everything to deal with it… as well as my concern about overheating ”
And immediately below a second user confirms: “I also did the same and sent the Pro 2 for exchange. "Hopefully they will send me a new tablet and not repair mine."
Microsoft has not provided more information about the new firmware upgrade, but will likely release a new one this month, as part of its monthly update every Tuesday.
Redmond promised to work on all Christmas holidays to develop the new firmware update, but there is no specific timetable to date. We are still waiting for more information from Microsoft, so we'll let you know when we get new information.
