Canon USA accused of forcing customers to buy ink cartridges if they only want to scan and fax documents using so-called printers All-In-One the company's.
David Leacraft bought a Canon PIXMA MG2522 All-in-One printer from Walmart in March andMistakeswhen the device was unable to scan or fax when the inks ran out. Of course scanning and faxing do not require ink.
Leacraft would not have bought the Canon printer if it had known this, says his legal team. Feeling deceived, Leacraft filed a lawsuit against Canon USA.
“There is no reason to sell All-In-One printers with functions scanning or faxing directly related to the presence or level of ink contained in the devices," Leacraft's complaint states [PDF], filed last week in federal court in New York.
”Ink is not required for scanning or faxing. Ink does not improve scanning or faxing performance. The connection of capabilities scanning or faxing of All-In-One printers with the ink contained in the devices provides no benefit and serves only to the financial detriment of consumers.”
