Cisco admits that there are problems in e-learning since the introduction of Primary Schools in Webex, the malfunctions started again.
Connection problems occurred with the entry of Primary schools in the Webex platform, in most of the territory. And here they entered the dance of complaints parents, after taking it upon themselves to help young students connect to their school and with the service down of course they failed.
Cisco has issued a statement about the serious malfunction of the service in the premiere of e-learning in elementary schools, kindergartens and pre-schools.
“Cisco is aware of the issue that has arisen with Webex meetings. We thank them users and our partners for their patience as we work intensively to investigate the issue and reset of the service", says Elena Prassaki, director of Communications and Marketing of Cisco for Greece, Cyprus and Malta.
"The progress of the restoration work is available at status.webex.com", He also states.
A senior official of the Greek Teachers' Federation, speaking to APE-MPE, said that according to the reports received by the federation, in most cases children and teachers only managed to connect during the first 30 or 60 minutes, with the biggest problems being in Northern Greece and Attica.
The problems they have start from last week, when high schools and lyceums started distance learning.
