Cisco admits that there are problems in e-learning since the introduction of Primary Schools in Webex, the malfunctions started again.
Connection problems were noted with the entrance of the Primary schools to the Webex platform, in most of the territory. And here parents also joined the dance of complaints, since they undertook to help the little ones schoolchildren to connect to their school and with the service down of course they couldn't.
Cisco issued a statement about the serious problemmode of service at the premiere of distance learning in primary, kindergartens and preschools.
“Cisco is aware of the issue that has arisen with Webex meetings. We thank our users and partners for their patience as we work intensively to investigate the problem and restore the service", says Elena Prassaki, director of Communications and Marketing of Cisco for Greece, Cyprus and Malta.
"The progress of the restoration work is available at status.webex.com", He also states.
A high-ranking official of the Teachers' Federation of Greece, speaking to APE-MPE, said that according to the reports received by the federation, in most cases children and teachers managed to connect only during the first 30 or 60 minutes, with the biggest problems being located in Northern Greece and Attica.
The problems they have start from last week, when high schools and lyceums started distance learning.