British Airways confirmed security breaches and frequent unauthorized access to thousands of regular passenger bills, but did not provide any further details.
Over the weekend, the company admitted that several regular passenger accounts have been violated, with the result that accounts have been deactivated until the issue is resolved.
One millionfaceof the company told The Guardian that no personal information such as names, addresses, credit card details, travel information is believed to have been stolen record or other personally identifiable information. The company representative said:
"OR British Airways has become aware of some unauthorized activity in a small number of Executive Club regular passengers. It appears to have been the result of using information downloaded elsewhere on the Internet, through an automated process, and attempting to access certain accounts. ”
It is currently not known who or who is behind the intrusions into the company's systems.
British Airways' Executive Club attracts thousands of members, but the hack probably only affects a small fraction of the company's users. However, on Twitter, there are several who are voicing their concerns. Someone complained that their Avios – which are frequent flyer points that can be spent on upgrades and extra services on a flight – had been stolen. According to publications of the company's forum, there are many accounts that have been reset or locked completely.
In an email sent by the company to certain accounts that are most likely affected by the hack, British Airways reports that the accounts were not activated to protect them, and that passwords have changed and require a reset. The company also reports that Avios bonus points have been provisionally suspended.
"We are sorry for the inconvenience and inconvenience this has caused and I would like to reassure our clients that we are taking this incident very seriously."
The company claims that security issues are likely to be resolved in the coming days.
