The LG company gave Darren Cauthon hidden instructions for the new year resetof the Google TV he was using when he was hit by ransomware.
The company initially demanded more money than the TV cost but relented and agreed to offer instructions for returning the TV when Cauthon expressed his displeasure to Twitter.
Television was infected by Darren Cauthon's wife when she tried to download an application that promised free movies. Instead, he installed the ransomware, which was asking for 500 dollars to unlock Google TV.
Cauthon reported that LG had given him the steps to restore the factory settings and did not want to reveal it publicly, as neither his customer support technicians are known.
Darren Cauthon realized that his TV was infected when he saw a message on Christmas that was supposed to be an FBI. The message said suspicious files were found and the owner would have to pay a fine.
But let's see how he managed to delete the ransomware, and let's just mention the following simple steps that might apply to other Google TVs.
With the TV off, place your finger on the settings symbol and then another finger on the channels down button (when you want to go down channela). Then take the finger from the settings, and then from the button with the channels. Then browse using the volume keys to find it choice wipe data/ factory reset.
See the video explaining the steps described above
