For imitations of the previous model Samsung Galaxy στην ελληνική αγορά κάνει λόγο η Samsung Electronics Ελλάς. Η company υποδεικνύει σε τι διαφέρουν εξωτερικά οι περισσότερες απομιμήσεις που εντοπίστηκαν στην Ελλάδα από το αυθεντικό Samsung Galaxy S4. However, in order to control, you need to have your smartphone in your hands without packaging, ruler and scales, and you've got the genuine S4 in your hands.
Samsung Electronics Greece recognizes that fake S4s are smaller in size screen, they do not have the same weight and thickness and the build quality betrays them. The only perhaps element that can immediately reveal that it is not the original product of the South Korean company is the external connection antenna: the original Samsung Galaxy S4 has an external connection antenna on the rear inner face and by removing the battery, which the imitations do not have.
Usually, users find that they have been victimized scams when their phone needs repair. At the authorized support centers, the managers will be able to distinguish from the unique number of the device (the IMEI) and after contacting the company by phone if it is a monkey device, the fact will be recorded, but the device will not be accepted for repair .
- As the company points out, the original Samsung Galaxy S4 has a 5-inch screen (specifically 4,99 ”or 12.68 cm diagonal) and unsurpassed Full HD Super AMOLED quality (1920 x 1080), as opposed to imitation that their screen dimensions are smaller.
- The original Samsung Galaxy S4 has a size of 136.6 x 69.8 x 7.9 mm and its weight is 130g, while imitations are thicker and thicker.
- Imitations have a quality lower sensation and look with the original Samsung Galaxy S4.
Finally, the company notes that several imitations may not bear indications such as "CE", "IMEI", "Serial Number" or the information of the importer on the packaging. On the other hand, these indications are not enough to confirm the authenticity of the product even if it exists.
The company declares that it "takes all legal measures to address the phenomenon".
In any case, Samsung Electronics Greece customer service answers the following phones: from landline: 80111-SAMSUNG (80111 7267864), local charge and from mobile: 210 6897691 Monday - Friday 09:00 - 18:00 & Saturday 09:00 - 15:00.
