For imitations of the previous model Samsung Galaxy in the Greek market, Samsung Electronics Greece speaks. The company indicates how most of the counterfeits identified in the external differ Greece from the original Samsung Galaxy S4. However, in order to control, you need to have your smartphone in your hands without packaging, ruler and scales, and you've got the genuine S4 in your hands.
Samsung Electronics Greece discovers that S4 fake screens are smaller in size, they do not have the same weight and thickness, and the build quality is betrayed by them. The only element that can uncover that it is not the authentic product of the South Korean company is the external connection antenna: the original Samsung Galaxy S4 features on the rear the inside and the battery, an external connection antenna that does not have imitations .
Usually, users find that they have been victimized scams when their phone needs repair. At the authorized support centers, the managers will be able to distinguish from the unique number of the device (the IMEI) and after contacting the company by phone if it is a monkey device, the fact will be recorded, but the device will not be accepted for repair .
- As the company points out, the original Samsung Galaxy S4 has a 5-inch screen (specifically 4,99 ”or 12.68 cm diagonal) and unsurpassed Full HD Super quality AMOLED (1920 x 1080), unlike imitations whose screen dimensions are smaller.
- The original Samsung Galaxy S4 has a size of 136.6 x 69.8 x 7.9 mm and its weight is 130g, while imitations are thicker and thicker.
- Imitations have a quality lower sensation and look with the original Samsung Galaxy S4.
Finally, the company notes that several counterfeits may not carry indications such as "CE", "IMEI", "Serial Number' or the details of the importer on the packaging. On the other hand, these indications are not enough to confirm the authenticity of the product even if they are present.
The company declares that it "takes all legal measures to address the phenomenon".
In any case, the customer service of Samsung Electronics Hellas answers the following telephone numbers: from landline: 80111-SAMSUNG (80111 7267864), local charge and from mobile: 210 6897691 Monday - Friday 09:00 - 18:00 & Saturday 09:00 -15: 00.
