Microsoft is promoting its relationship with Windows Insiders to a whole new level as the company has started calling them on Skype to get feedback on specific features of the operating system.
It seems that Microsoft, through video conferencing, aims to get more detailed, detailed suggestions and bug reports, as its engineers can talk directly to operating system testers and ask them a series of questions based on certain features of Windows 10.
For example, Microsoft recently held telecasts to discuss the new lightweight Windows theme that will arrive in the users with the release of the 19H1 update in the spring.
A description of this new feedback system, published in atMicrosoft user search link, which explains that the call lasts a maximum of 10 minutes, but could be longer if the company needs more details on a specific topic.
Specifically, the company states: “Your opinion is important to us. As we develop a new one software and services, it is critical to receive feedback from customers who use our products. We may ask you about your experiences with existing products or your reaction to new designs."
What is important to know is that all calls are made anonymously and no personal data belonging to users such as name, phone number or social security number (for the US) is required. However, you may be asked to join the group researchof Microsoft customers, but the company emphasizes that this is optional.
The way Microsoft handles user feedback has long been a controversial issue, so Microsoft may be trying to improve its relationship with Insiders by contacting them directly.
