After the first complaints from customers who noticed that their new phones Galaxy S8 εμφάνιζαν μια ασυνήθιστη κόκκινη απόχρωση στην οθόνη, η Samsung δεσμεύτηκε να κυκλοφορήσει μια ενημερωμένη έκδοση software που θα επιλύσει το problem.
Speaking in South-Korean The Investor, a company official, said he would not disclose a "specific date yet, but that the update will take place next week at the latest".
"The company has already notified local customer service centers that it will release an update to refine the color balance."
If the software update fails to remove the red hue, Samsung will replace the devices that have been affected by new phones, according to the same publication.
The site from South Korea spoke to several experts about what can cause the red tint on the screens of the new smartphones.
Some have reported that a software update could fix the imbalance Colour, but most were skeptical and doubted that a software update would be a viable solution, implying that the cause might be directly related to the hardware.
Meanwhile, Samsung has started making the new Galaxy S8 available globally markets, which means we'll soon know exactly how prevalent the red hue is, and whether it could be fixed with a simple software tweak.
