What to do if you lose your phone with the Google Authenticator app

If you get stolen or if it breaks σας στο οποίο έχετε εγκαταστήσει την εφαρμογή Google Authenticator που σας επιτρέπει να συνδέεστε με σε διάφορους λογαριασμούς, δείτε τι πρέπει να κάνετε.

google authenticator

In a time when the two-factor authentication is almost essential to your safety, the Google Authenticator is coming as a particularly useful application that can make this verification quick and easy.

You can install the Google Authenticator application on your mobile, and by using it ensure that your accounts on other networks, such as Facebook, Twiiter, etc., are protected by an additional level of security, with at the same time a direct connection speed to them.

But if you lose your phone with the Google Authenticator app installed, things can get tricky as you won't be able to sign in to your other connected devices either. .

But the developer of the application has foreseen this scenario as well. Here's what you need to do:

Step 1 : Lock or erase your lost phone

thief smartphone steal
First, you need to make sure that the Google Authenticator app on your lost phone is not being exploited by anyone.

If your lost phone is Android, you can use it Google Phone Locator. This will help you find, lock or wipe your phone remotely. You can temporarily lock it or completely delete any that are stored in it.

But your phone must be activated to be locked or deleted. So make sure to lock your phone as soon as you realize it's lost or turn it off completely if you're sure you won't be able to recover it.

If your lost phone is an iOS device, you can delete your phone in your iCloud account through the Find iPhone option. But, once again, your phone will need to be turned on to do this.

Erase your phone only if you know you're not going to get it back and preferably if you have a full backup somewhere security.

Step 2 : Recover Google Authenticator on new phone

google authenticator 1
If you are logged into Gmail from another device like laptop etc then you are also in luck as you can use your Gmail account to recover your Google Authenticator passwords.

On the main page of your Gmail account, click the settings gear at the top right, then click “See all settings” from the drop-down list.

Then you should go to the “Accounts” section and under Change Account Settings click on “Other Google Account settings".

A new tab will open in your browser and there click on the "Security" option. Possibly as a precaution, you will be asked to provide your password to verify that it is you.

google authenticator 2

If you have control enabled two-factor and the Google Authenticator app then you should see the option “Verifier” (Authenticator app) along with the date it was activated. Here you can set up authentication for your new device.

To do this, click on “Verifier” and then on “Change authentication program” (Change authenticator app). You will then be given a code to scan with your new phone.

google authenticator 1

Scan this code with the Google Authenticator app from your new phone via the “Scan QR Code” option you'll see after tapping the plus (+) on the bottom right. The app will then give you a code that you'll need to type into the setup window on your laptop.

This code will be renewed quite quickly, so don't waste your time and quickly enter it on your laptop. Once you've done this, you'll need to set up Google Authenticator for your new phone's apps, such as Facebook, Twitter, or Instagram.

Alternatively, you could recover your account if you have associated an alternate phone number with your Google Account (ie a number that has not assigned to the phone you lost).

If you have printed backup codes, you should be able to restore your account with them.


Losing your phone will not prevent you from accessing Google Authenticator.

If you lost your phone with the Google Authenticator app installed, all is not lost. You can recover your account using the steps above.

The process is time-consuming but it is safe and can protect you if you find yourself in such a situation.

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Written by Dimitris

Dimitris hates on Mondays .....

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